Choosing the Best Headset for Call Centres
Call Centres are a prime example of how using appropriate technology can enhance quality of service, and choosing the right headset is at the epicenter of this equation. A poorly selected headset can make for an uncomfortable work environment which can negatively impact the way call centre employees work. Think of it like using a […]
SENSUS Product Highlight: Kuando Busylight by Plenom
Kuando Busylights provide a visual indicator of your presence status through integration with Skype, Lync, Cisco Jabber and more. As a status light, the Busylight will automatically change its colors according to your status in Skype/Lync, signaling to colleagues if you are busy. It is also a reliable ringer for softphones, making it easy to hear […]