SENSUS 2019 Survey Results are In!
In order to better understand the technology needs of the evolving Canadian market, each year, SENSUS conducts a survey asking Canadian workers about their use of technology in the workplace. In 2019, 161 respondents chose to participate in giving us their feedback regarding two areas of workplace communication technologies which are telephony devices (office headsets) […]
Choosing the Best Headset for Call Centres
Call Centres are a prime example of how using appropriate technology can enhance quality of service, and choosing the right headset is at the epicenter of this equation. A poorly selected headset can make for an uncomfortable work environment which can negatively impact the way call centre employees work. Think of it like using a […]